Answer. You can book courses online or by telephone.

To book online -

1. If not already registered you must first register as a student. To do so click on ‘Registration’ on the menu to the left and enter your details. For help move the cursor over the ? symbol beside each question.
   
   Once you have entered your details click on Submit. After a few seconds a Registration Page will appear confirming your Username and Password.
   
   
2. On the Registration Page, select “Click here to proceed with login”.
   
   
3. On the navigation menu on the left hand side of your screen. Select “Courses”, and then select “Course Schedule”.
   
   
4. On the Course Schedule page, you can select either the course you want to do or a region where you would like to do it. If you know where you wish to do your course, choose the region and a list of sites within the region will appear. Select the one where you want to do the course.
   
   
5. To book a course click on “Book Me” beside the course. The course details will appear and to confirm the booking click on “Proceed”.
   
   To book by telephone - Call the Information and Bookings line, (see Contact Us page for details.)

Answer. Courses are available at a number of locations. You can select a region on the website to see the different locations and their course schedules.

Certificate students, after they have attended their initial classroom session, can choose to attend further classes or to self-enrol on courses and study online.

Answer. No, but we highly recommend that you do. If you don’t already have an email address we suggest that you set one up so that we can send you a confirmation email with additional information about the course.

Communication to you about your progress and important course information is sent via email so we recommend you use an email address that you check regularly.

You can create a free web based email address at www.hotmail.com, www.yahoo.com, and other similar free email services.

Answer. Simply register and book your 2 hour session for the course of your choice online. You could start your training today! Each course starts with a 2 hour introductory session at one of our convenient locations throughout Otago.

Answer. You are required to successfully complete the checkpoints that appear throughout the course and the practice assessment. Once they are completed you then need to contact your Q4U venue to book a time to be assessed.

Answer.

1. A computer with Windows 98 or higher (Windows 2000 is preferred).
2. An Internet connection.
3. software application you are learning. For example:

• Word Processing - Microsoft Word 2000
• Spreadsheets - Excel 2000
• Presentations - PowerPoint 2000
• Databases - Access 2000
• Desktop Publishing - Publisher 2000
  
  

Answer. Due to copyright issues the course content cannot be saved to your hard drive or printed.

Answer. Although you do not need to have the application installed in order to access the online training material, you will need to have it installed in order to do the exercises. The exercises are an integral part of the course so yes, you should have the application installed on your computer.

Answer. The Minimum Requirements can be seen by clicking on the link under the Logon box on the Home page.

As you will be accessing content and learning material online you will need to have ready access to the Internet. In addition, the following are the minimum IT requirements for all courses:

Hardware Required
Either: an IBM-compatible PC (Pentium class with 64MB+ memory or later is recommended); or Mac (OS9 or later)
Windows operating system (Windows 2000 or later is recommended, Windows XP is preferred)
Modem or reliable network access to the Internet, (minimum 56k modem recommended)

Software
You will require one of the following Internet Browsers depending upon your operating system.

On a PC running Windows: Internet Explorer 6.0 or later or Netscape 7.1 or later.

On Macs: Netscape 7.1. (Please note, there are some compatibility issues with some browser/operating system combinations.)

All courses are designed for PC's as opposed to Mac's. Although they will work on Macs (see note above), all the content relates to using the applications on PC's and therefore may not be applicable to Mac users. MS Access is not available for Mac's.

Answer. If you have Internet access but cannot connect to the Internet you should contact your Internet Service Provider (ISP), e.g., XTRA (Telecom NZ), iHugTelstra Clear, Slingshot, etc, or your System Administrator if connected over a network.